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Conduct an investigation into workplace incidents L3


Unit Standard (SAQA Reg. No 120335)

The main objective of conducting an incident and investigation is above all “prevention”. A good investigation aims to establish a series of events that should have taken place and compares it to what actually happened to identify areas that need changing.

This course is for any individual who is, or wishes to be involved in the process for reporting, tracking, and investigating incidents for various Industries, and it serves to support a more effective approach and to develop recommendations that address the systemic causes of the incidents.

Successful candidates credited with this unit standard are able to:

  • Explain the specified requirements pertaining to conducting an investigation into workplace incidents
  • Prepare to gather data for the investigation.
  • Gather and evaluate data
  • Perform post-investigation functions




Quality Assured Partner: Construction Education And Training Authority



Incident Investigation Learning Outcomes

Learners credited with this course will be able to demonstrate the ability to conduct investigations into workplace incidents. The competency includes all the activities required to successfully conduct incident investigations.  The area of focus of this course will be;


The Need For Safety, Health And Environmental Protection

  • The “industrial Revolution” and after

Legal And Organisational Requirements

  • The Constitution Of The RSA – Act 108, 1996
  • Occupational Health And Safety Act 85, 1993
  • Responsibilities
  • Liabilities
  • Other Legal Requirements
  • Regulations
  • Other legislation
  • Summary of Legal Requirements
  • OHS Act

Example of Code of Practice

  • Safety code of practice for freight lifting
  • Handling the load
  • General housekeeping for freight lifting
  • Stacking Of Articles/General Safety Regulation 8
  • Important factors for packing and securingExample of Code of Practice

Requirements for an investigation

  • Records to be kept
  • Reporting incidents
  • Investigating accidents or incidents
  • The aims of an investigation
  • Methods of gathering data

Prepare to Gather Data

  • Resources

Accidents in the Workplace

  • What is an Accident
  • Basic Causes of Accidents
  • Effects

Occupational Safety

  • Hazards and risks
  • Common Hazards
  • General Housekeeping
  • Workplace Procedures
  • How to Work Safely
  • Contingency plans

Gather information

  • Preserve the incident scene
  • Preparing for an investigation
  • Levels of observation
  • Hints for procedure at the scene of an incident
  • Gather accurate and relevant information
  • Methods for gathering data
  • Recording Evidence
  • Investigation Checklist
  • Inspect the scene of the incident
  • Interview witnesses and take statements
  • Process physical evidence
  • Gather documents
  • Evaluate the information

Recording Incidents

  • Incident reports
  • Keeping minutes and records
  • Company Policy
  • Section 24 incidents
  • Procedure for reporting
  • Report Writing
  • Identify the cause of the incident
  • Make suggestions for remedial action
  • Submit Reports
  • Procedure for reporting

Entry Level Requirements Into This Programme

  • Certified copy of his/her ID document.
  • School certificate Grade 10 or Skills certificate equivalent NQF Level 3

Learning Assumed To Be In Place And Recognition Of Prior Learning

  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent

Target Audience

  • Employees and Committee Members.
  • Management and Supervisors.
  • SHE Representatives
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